Job Description

Please submit all responses via this LinkedIn post (vs. inmail). Doing so, helps us better track and manage your candidacy.

The annual salary range for this role is $120K to $150K. The final salary for this role will be based on a candidate's experience, specific skills relevant to this role. The company's philosophy is a "pay for performance" compensation strategy.

The Opportunity - Warehouse Manager – Summary of Responsibilities and Expectations

• Oversee the following processes:
• Storage and Organization of Warehouse Inventory
• Receiving Inventory, Shipping Customer Orders, & Warehouse Transfers
• Order Picking
• Inventory Management
• Delegate responsibilities and educate staff on systems to assist with understanding how to maximize efficiency and minimize the potential for errors which could disrupt the customer experience
• Take an active role in training new warehouse staff, and performance management of existing staff
• Task and oversee warehouse staff members checking for accuracy, promoting a sense of urgency, and conformance to procedures. Take remedial action if necessary
• Be involved in scheduling and communicate staffing needs to tackle projects and daily tasks
• Promote a culture of Safety and Cleanliness in the warehouse
• Conduct periodic safety meetings & forklift training sessions with warehouse staff
• Conduct recurring inventory counts to ensure system accuracy and proper product placement
• Implement new systems to help improve operations (binning/product location, cycle counts, etc.)
• Work with management in planning of warehouse layout, taking into consideration turnover, size, weight, and other related factors of stored items
• Leverage experience of management team, sales staff, and delivery team to develop efficient workflows for warehousing & showroom activities
• Communicate effectively with management & purchasing teams to flag slow moving inventory or stock level adjustments to more efficiently utilize warehouse space
• Participation in Dispatch activities (checking out daily delivery runs, oversee picking, uncrating, and staging of product for next day's deliveries)
• Willing/able to work as a team but also to take initiative on projects and run with it
• Cross train on warehouse/shipping procedures in order to provide additional support in the event of staff outages

1. Goals:

Implementation of new systems, process/facility improvement, SOP documentation and an interest/ability to help us continue to scale and grow. Some of the improvements we anticipate on the horizon are below.

• Digitized Bin System
• Additional stores/distribution facilities in our region
• Growth of an e-commerce channel (increased warehouse and

shipping volume)

• Other duties upon request

Qualifications

• 3-5 years of warehouse or distribution management experience
• Previous experience in a hybrid distribution and showroom environment is a plus
• Demonstrated experience in overseeing both warehouse operations (inventory control, order fulfillment, and shipping) and showroom management (product display, customer interaction, and showroom logistics)
• Inventory Management: Proficient in maintaining inventory levels, implementing stock rotation, and ensuring accuracy of stock records
• Order Fulfillment: Experience with picking, packing, and shipping orders; familiarity with optimizing the order-to-shipment process for speed and accuracy
• Logistics Coordination: Strong understanding of supply chain processes, from inbound delivery and stocking to outbound shipment
• Warehouse Safety & Compliance: Knowledge of OSHA regulations, safety protocols, and proper handling of hazardous materials (if applicable)
• Warehouse Technology: Experience with warehouse management software (WMS), barcode systems, and ERP systems (e.g., SAP, Oracle) preferred
• Product Knowledge: In-depth understanding of the products being displayed, including their specifications, uses, and key selling points
• Sales Support: Support sales teams in facilitating smooth transitions from showroom to delivery. Manage inventory levels for showroom floor models
• Staff Management: Proven experience in hiring, training, and managing warehouse staff, as well as showroom associates
• Conflict Resolution: Strong skills in resolving conflicts and maintaining a positive working environment
• Training & Development: Ability to create training programs to ensure all staff are up-to-date with best practices in warehouse operations and showroom management
• Scheduling & Labor Management: Ability to create efficient schedules for warehouse and showroom employees to meet business needs
• Process Optimization: Ability to assess and implement operational improvements to increase efficiency and reduce costs
• Problem-Solving: Strong analytical skills for identifying bottlenecks, troubleshooting issues, and making data-driven decisions.
• KPIs & Performance Metrics: Experience in setting and tracking Key Performance Indicators (KPIs) for warehouse efficiency, order accuracy, and customer satisfaction
• Cross-functional Collaboration: Ability to collaborate with sales teams, showroom managers, logistics providers, and other departments
• Clear Communication: Strong written and verbal communication skills to manage inventory reports, communicate with external suppliers, and direct team activities
• Customer Interaction: Comfortable interacting with customers, especially in a showroom setting, to provide product knowledge and facilitate sales.
• MS Office Suite: Proficient in Microsoft Excel, Word, and PowerPoint for reporting and communication.
• Data Analysis: Experience with analyzing data to identify trends, track warehouse performance, and make operational improvements.
• Attention to Detail: Precision in tracking inventory, fulfilling orders, and ensuring accurate product displays.
• Adaptability: Ability to thrive in a dynamic, fast-paced environment where the needs of the distribution and showroom areas may change rapidly.
• Time Management: Ability to prioritize tasks effectively, especially in a setting where both warehouse and showroom operations need to be balanced.

Preferred Qualifications (Optional):

• Knowledge of eCommerce platforms if the business has an online store (e.g., Shopify, Magento).
• Familiarity with hybrid work models if remote work is involved for certain managerial tasks
• Multi-location management experience if the business operates in multiple locations
• Bachelor's Degree in Supply Chain Management, Business Administration, Logistics, or a related field (preferred)
• Relevant certifications (e.g., Certified Supply Chain Professional (CSCP), Certified in Logistics, Transportation and Distribution (CLTD), or Certified Warehouse Manager (CWM) can be advantageous.

Schedule:

Full-Time, Monday through Friday

This is a salaried management position, not eligible for overtime pay.

No relocation or sponsorship is offered.

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